Kaneohe, Oahu
info@millerconsulting.us

Insights from Miller Consulting

Remote Education

I started designing courses for remote learning in 2000. I was a IT professional at the time but had gone to college to become a teacher. My boss asked me one day, “Didn’t you go to school to be a teacher?” After I told him yes he asked me to start the new-hire training program…
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Employee Training (or Lack Thereof)

Most companies training programs: Lack substance Lack structure Lack consistency Lack measurable outcomes Lack accountability If your employee training program consists of “throwing them in the fire” or “watch and learn”, you may want to reconsider your training program. Structure, quality content, consistency and measurable outcomes are all vital to successful employee training.  Accountability is…
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The Long Game

Several months ago, we had a client contact us with an issue we have seen damage companies time and time again. “I have a new manager and he wants to change the software we use. His previous employer utilized Software X and he said it is so much better than our current software. He wants…
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Saying No to “Good” Business

Any business is good business, right? Recently a potential client approached me with a request to manage a project which involved building a custom software solution for them.  The budget was good, they had a pretty solid idea of what they wanted and had lots of good answers to my questions.  They even had mock-ups…
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Workflow Analysis for the Independent Business Owner

If you are an entrepreneur, chances are you like to do things your way and control every aspect of your business.  The problem with that is unfortunately you cannot be an expert at everything.  If you are a good entrepreneur, you have likely hired consultants to perform work you are not qualified to do. Why…
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How much are you willing to risk?

Good IT Management is a form of risk management.  A balance has to be struck between the clients needs and the clients budget.   Putting the funds available in the IT budget towards the right parts their infrastructure is crucial to success as a consultant and in building trust with your client. Let’s take a…
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A beginning in paradise

While Hawaii has a lot going for it, one thing it is lacking is experienced IT consultants. Our culture, lifestyle, and environment function in a unique way — one that mainland companies can not understand. Miller Consulting, LLC – Hawaii was created and grew organically from talking story with friends throughout Oahu. Listening to the…
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