Saying No to “Good” Business

Any business is good business, right? Recently a potential client approached me with a request to manage a project which involved building a custom software solution for them.  The budget was good, they had a pretty solid idea of what they wanted and had lots of good answers to my questions.  They even had mock-ups of what they wanted the …

Workflow Analysis for the Independent Business Owner

If you are an entrepreneur, chances are you like to do things your way and control every aspect of your business.  The problem with that is unfortunately you cannot be an expert at everything.  If you are a good entrepreneur, you have likely hired consultants to perform work you are not qualified to do. Why should it be any different …

Employee Training (or Lack Thereof)

Most companies training programs: Lack substance Lack structure Lack consistency Lack measurable outcomes Lack accountability If your employee training program consists of “throwing them in the fire” or “watch and learn”, you may want to reconsider your training program. Structure, quality content, consistency and measurable outcomes are all vital to successful employee training.  Accountability is automatically created when you have …

How much are you willing to risk?

Good IT Management is a form of risk management.  A balance has to be struck between the clients needs and the clients budget.   Putting the funds available in the IT budget towards the right parts their infrastructure is crucial to success as a consultant and in building trust with your client. Let’s take a look at two clients and …

A beginning in paradise

While Hawaii has a lot going for it, one thing it is lacking is experienced IT consultants. Our culture, lifestyle, and environment function in a unique way — one that mainland companies can not understand. Miller Consulting, LLC – Hawaii was created and grew organically from talking story with friends throughout Oahu. Listening to the needs and concerns of our …